Returns Policy

1. Return Eligibility:

   • If you are unhappy with your purchase for any reason, we will accept returns for eligible items within 30 days of the delivery date. To be eligible for a return, items must be unused, in the original packaging, and in the same condition as received.

2. Return Process:

   • To initiate a return process, please contact our customer support team at info@opalstreetcollective.com within the specified return period. Please provide your order number and reason for the return. Our team will provide you with instructions on how to return the item. Once the item has been received, you will receive a full refund of your item(s).

3. Defective or Damaged Items

   • It is our intention that items you receive come to you in good condition. If you receive an item that has been damaged or is defective, please email us at info@opalstreetcollective.com to begin the return process. We will make it right!

4. Return Shipping:

   • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure that your return is received.

5. Refund Processing:

   • Once we receive the returned item and verify its eligibility, we will process your refund within [X] business days. Refunds will be issued to the original method of payment used for the purchase.

6. Exchanges:

   • If you wish to exchange an item for a different size, color, or style, please contact our customer support team to arrange an exchange. Exchanges are subject to product availability.

Contact Us:

• If you have any questions or concerns about our Shipping & Returns Policy and Process, please contact our customer support team at [support@example.com]. We're here to assist you.